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Mobile App

User Rating: 5 / 5

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February 2018 Updates:
- League Schedules and Facility closures have updated APIs
- My Membership section has been updated for advanced error checking
- New promotions button to access current park District promotions
- New Events Calendar shows Park Ditrict upcoming events

BUG FIXES:
- SSL Certificate for android 
- Loss of membership on very specific IOS versions
- The IOS version now has Apple Wallet for storing and saving membership cards.

 

Frequently Asked Questions:
How can I find the Mobile App?
Click on either the Apple App Store or the Google Play Store buttons above.

Why does the Mobile App need access to my location services?
In order pull up GPS turn by turn directions to find our parks and facilities your location services must be enable. 

Why does the Mobile App want to send me notifications? 
The Naperville Park District keeps the community informed through many facets of communication. The messages sent through the Mobile App will be closure and emergency related.

Why does the Mobile App suggest that I install Google Maps?
When Google Maps is installed side by side with the Naperville Park District Mobile App, features such as traffic, park reviews, related park images, direct links to park websites, and direct contact information is made readily available. This provides you a much more interactive experience with this portion of the Mobile App

Why does the Mobile App need access to my device’s Identity, Photos/Media/Files, and Wi-Fi connection information?
The Mobile App needs access to your device’s identity in order to use the GPS location services. The access to your Photos/Media/Files is in regards to the location the Mobile App uses to store your Naperville Park District memberships. Finally, the Mobile App requires a Data or Wi-Fi connection to make use of all functions within the application.

 

Privacy Policy:
Last Updated May 22, 2018

Naperville Park District (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application (the “Application”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.

This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.

COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:

Mobile Device Access
We may request access or permission to certain features from your mobile device, including your mobile device’s storage, Apple Wallet, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.

Push Notification
We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
● Offer new products, services, mobile applications, and/or recommendations to you.
● Notify you of updates to the Application.
● Deliver targeted advertising, coupons, newsletters, and promotions, and other information regarding the Application to you.

DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Other Third Parties
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

Sale or Assignment
If we sell or assign all or a portion of our assets, we may transfer your information to the successor entity. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy. We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

THIRD-PARTY WEBSITES
The Application may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Application, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Application.

SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Application, you have the right to request removal of unwanted data that you publicly post on the Application. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Application, but please be aware that the data may not be completely or comprehensively removed from our systems.

CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:

Naperville Park District
320. W. Jackson Ave.
Naperville, IL 60540
United States
Phone: (630) 848 - 3581
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